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Wednesday, 25 March 2020

Nintendo of America Temporarily Shuts Down Repair Facilities

Nintendo has shut down its repair service centers in North America due to the COVID-19 crisis. The news arrives via Nintendo's customer support portal, where the company revealed that it is closing all of its repair centers "in accordance with federal and local guidelines." [ignvideo url="https://www.ign.com/videos/2020/03/19/gamestop-employees-told-to-keep-stores-open-because-they-are-essential-business-amid-covid-19-outbreak-ign-now"] Nintendo has warned that products sent in for repair during this time "may be returned to you as undeliverable," so you may have to ride out your Joy-Con drift troubles for the time being. Users with Nintendo products currently going through the repair process will also have their devices held there until further notice. As for when services resume, that will be down to shifting governmental guidelines as the pandemic proceeds. Nintendo has noted that if your device warranty expires during this period, they will "honor the warranty for the amount of time our repair centers are closed," which is a boon to players with Switch issues. [ignvideo url="https://www.ign.com/videos/2019/07/23/nintendos-non-response-to-joy-con-drift-ign-now"] For more on how COVID-19 is affecting the video game industry, see Game Workers Unite's statement calling for aid to help studios and their employees who are affected by the crisis. As for retail, GameStop stores are now complying with CDC regulations and have closed all stores after facing scrutiny for deeming their outlets as "essential" business. Here's how to help and stay safe during the coronavirus outbreak. [poilib element="accentDivider"] Jordan Oloman is a freelance writer for IGN whose self-isolation is fortunately not being affected by Joy-Con drift. Stay safe, and follow him on Twitter.

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